Personal Training Policies
♦ Please check in at the front desk prior to your appointment
♦ Sessions must be scheduled in advance
♦ Standing appointments are available
♦ A standing appointment is your reserved time slot until you cancel it in writing
♦ To avoid being charged for a missed session, please cancel by 5:00pm the day before the scheduled session
♦ Semi-private sessions consist of two clients sharing one trainer
♦ Group training consists of three or more clients sharing one trainer
♦ You may use multi-session packages towards both training and Pilates
♦ Sessions may be shared among family members
♦ Packages are pre-paid, expire in three months, are non-transferable except to family members, and are non-refundable
Only LEVEL staff are permitted to train clients in our facility